Get in touch!
Whether you've got a question about what we offer, or you want to buy the perfect insurance policy for your travels, we're only a message, phone call or email away.
Send us a message
FOR GENERAL ENQUIRIES
If you would like to speak to one of our friendly agents, call us between 8.30am - 5.30pm, Monday to Friday on: 0333 9000 800
FOR EMERGENCY MEDICAL CLAIMS
For medical emergencies, medical expenses, repatriation & evacuation claims, please call our 24-hour emergency assistance line on: +44 (0) 1273 624 661
WRITE TO US:
Holiday and Travel Insure and Away Ltd, 93 Aldwick Road, Bognor Regis, West Sussex, PO21 2NW
Claim or Emergency?
Things to remember before making a claim
  • CHECK YOUR POLICY DOCUMENTS REGARDING CLAIMS
    Before making a claim, please check your Policy Schedule and Policy Wording to ensure you have sufficient cover.
  • KEEP ORIGINAL DOCUMENTATION
    Please remember to keep relevant original receipts and reports (not photocopies), as they will be required for any claim. You must be able to document all expenses incurred.
  • POLICY NUMBER
    When you contact us please remember to quote your policy number. This can be found in on your policy schedule that we sent when you purchased your policy.
If you wish to make a claim, you must download the appropriate form and return it to us, complete with all supporting documentation.
Levels of Cover
With four levels of cover to choose from, you're sure to find an insurance policy to suit you.
Essential
  • Legal costs up to £25,000
  • Medical and repatriation expenses up to £5m
Standard
  • Luggage delay
  • Personal effect
  • Deposit cover
Premier
  • Travel delay
  • Abandonment and missed departure
  • Legal costs up to £50,000
  • Gadget cover up to £1000
Premier+
  • Travel delay
  • Abandonment and missed departures
  • Legal costs up to £50,000
  • Gadget cover up to £1000
Available Upgrades
We have a range of optional upgrades that you can select to tailor your policy
Documents by Post
Gadget Cover
Excess Waiver
Activity packs
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